FBI Director Says Cameras Increase Crime

Let’s review: One of the “sure bets” for the future is the continuing cultural disruption of what Jay Rosen tagged “The Great Horizontal” — everyday people being connected and able to communicate as media companies across-the-bottom of culture. Every top-to-bottom institution of the West will be disrupted, assuming net neutrality continues to be the law of the land. Of course, the predictable reaction to disruption is to defend, and we’re seeing this in ways big and small.

As I recently wrote, for example, the Israeli narrative machine is finding it harder to maintain hegemony in the face of citizen videos, like this one, that show a brutal and mistaken arrest.

FBI Director James Comey

FBI Director James Comey

Last week, during a forum at the University of Chicago Law School, FBI Director James Comey actually said that police anxiety over ever-present cellphone cameras and viral videos partly explains why violent crime has risen in several large U.S. cities. According to CBS News, Comey said it has negatively impacted relations between police and citizens.

Ya think?

“I don’t know whether this explains it entirely, but I do have a strong sense that some part of the explanation is a chill wind blowing through American law enforcement over the last year, and that wind is surely changing behavior,” Comey said.

He added that some of the behavioral change in police officers has been for the good “as we continue to have important discussions about police conduct and de-escalation and the use of deadly force.”

Comey likened the strain between law enforcement and local communities to two lines diverging, saying repeatedly that authorities must continue to work at improving their relationships with citizens. But he added: “I actually feel the lines continuing to arc away from each other, incident by incident, video by video.”

We’ll all just have to adapt, because this is only going to get worse for institutions that depend on information control in order to function. We’re going to require tort reform of some sort to deal with the liability issues that will arise, but mostly, we’re just going to have to function as better citizens, all of us.

We’re also going to be seeing a lot of “what if” stories in the press from various players who have a lot of lose in flow of information at the bottom. The institution of medicine, for example, will fight hard to keep others from what they will call the “practice of medicine” along the bottom, which they will lobby hard to protect. Think of tools, for example, that have the best interests of the patients in mind — like the sharing of individual experiences — rather than those of the institution. Third-party insurance will be impacted, because cost is such a big part of medicine.

So get yourself ready for a bumpy ride and keep the network free. The cries of Chicken Little will surely be heard, because institutions don’t know how to function absent equilibrium.

We’re going to have to learn.

Acts of citizen media

For as long as I’ve been blogging, I’ve been saying that the ability of everyday people to communicate across the bottom of culture is a disruptor that will completely alter the modernist world. This is because those influences that have always spoken from the top-down are no longer the only ones capable of speaking to everyone. The price of participation in the process is no longer reserved only for the elites. Dan Gillmor was the first to really explore this with his brilliant and prescient book “We, the Media.” In his book, Darknet, J.D. Lasica coined the phrase “personal media revolution” to define the phenomenon of everybody functioning as a media company.

I’ve long used the Middle East as an illustration of this, and while the subject truly angers those who unconditionally support Israel, citizen media in the region is making it harder and harder for Israel to maintain the narrative that it is always the victim. In the news today is a report from a human rights organization that describes the matter perfectly. From its press release:

While the Israeli government has to date escaped serious accountability for repeated human rights violations, “citizen journalism”—in which excessive acts of force are caught on camera—now is making it more difficult for the acts to be obscured or brushed aside, says the report.

“Thanks to the courageous acts of activists, family members and bystanders, Euro-Med has collected video footage and eyewitness testimonies documenting numerous, egregious abuses by Israeli soldiers during the last few weeks, which we believe is only the tip of the iceberg,” says Daniela Dönges. “In our report, we name eight of them, because they are not just numbers. They are human beings with stories that must be told.”

Here’s the video itself. It’s not easy to watch.

The Middle East is a laboratory in which this cultural disruptor can be studied, and yet, very few do. That’s because it shakes us to the core and raises the difficult question of the permanence or reliability of anything.

That may be discomforting, but this is only the beginning.

The lesson of Bill Simmons and ESPN

bs_report_300The always astute James Andrew Miller, writing for Vanity Fair, makes an important observation for all media in his “Inside the Shocking, Abrupt Divorce of Bill Simmons and ESPN.”

In the end, one could say with minimal originality, but considerable accuracy, that Bill Simmons simply flew too close to the sun. He miscalculated how much value ESPN put on him and on his unique abilities and talents. He might also have forgotten a cardinal company rule that remains sacred whether it’s ESPN’s Old Guard talking or its new one: Nobody, but nobody, can be bigger than those four initials.

On the other hand, it could be said that Bristol forgot a kind of cardinal rule itself: In an era where fans can get not just scores but highlights, and a ton more, on their smart phones, distinctive and original content is the way to engage and hold onto an audience plopped in front of big 99-inch screens. That content often comes with a big price tag—and with a requirement that the people with unique abilities and talent who create it be treated like the stars you’ve paid for.

In a world of mass media, the single brand of the company rides atop every other marketing concern. This is a core Madison Avenue concept and the truth behind Miller’s statement that “nobody can be bigger than those four initials (ESPN).” In the next paragraph, however, he describes the truth of Jay Rosen’s The Great Horizontal, which is the newer and greater reality of today and, especially, tomorrow.

So allow me to restate what I believe is obvious. Media is increasingly about personal brands, because those are what’s permitted in the revolutionary conversation taking place among the people formerly known as the audience (another Rosen witticism). Even where brands are able to “act” like people, they are not, and this is the harsh reality of doing commerce in the age of the consumer. Harvard’s brilliant Umair Haque noted long ago that companies should be spending money on products instead of marketing, and his justification was this very thing.

This is why I encourage students and people already in the media industries to expend the energy necessary to create and maintain their personal brands. In the end, it’s the only thing that really matters in a networked world, where exchanges of knowledge and information occur at the personal level. The age of slick marketing is drawing to a close. You won’t be able to buy your way into anything downstream, because the process for doing such is slowly disintegrating. In 15 years of trying, Madison Avenue has returned to an old stand-by — one that empowered consumers have already dismissed — the pop-up ad. It’s truly amazing that, just like The Odd Couple, this tired old irritant is back with a vengeance. How true is the old saw that if your only tool is a hammer, every problem looks like a nail.

Commerce in the Great Horizontal will require great products and services and people willing and able to pass them around. There’s already the idea that “influencers” at the personal level are what product manufacturers need to buy, but that’s merely wishful thinking from the hammer known as Madison Avenue. I don’t have a map with the route from here to there charted, but the laws of attraction will be more useful than the laws of promotion.

The power of personal media

I had the good fortune of spending a few minutes today with Amy Wood, the social media pioneering TV News anchor from Spartanburg, South Carolina (WSPA-TV). Amy has an enormous following online and was a very early practitioner of personal branding. Far more people in the market follow Amy than the TV station she works for, which is the point of working social media as a single entity over a “brand.” Her father recently passed away, and the outpouring of love she experienced online was absolutely overwhelming. Enjoy the next 16 minutes and learn a few of Amy’s secrets to success.

The future of journalism is independent contractors

Dad's new master bedroom

Dad’s new master bedroom

I recently finished a small remodeling project at my house, and I learned something that validates a suspicion I have about the future of work and specifically those who work in journalism.

I turned a bedroom/bathroom combination into a second master bedroom, because my 90-year old father-in-law is coming to live with us. I wanted to give the old guy some privacy, and putting the bathroom “inside” his space did the trick. The guys who built it were independent contractors who were paid by the contractor I hired. Sears delivered dad’s new mattress and box spring, and the deliverymen, while wearing Sears shirts, were independent contractors paid by Sears. Empire Carpets came out and installed hardwood flooring. The two guys who did the work were independent contractors paid by Empire to install carpets, tile and hardwoods.

I spoke with each of these people about working as independent contractors instead of employees, and while they all bemoaned the lack of benefits, they all said that working for themselves had some advantages, especially when it came to taxes.

Clearly the business world is moving in the direction of independent contractors, and I’ve been writing for ten years that this will one day be the model for media companies. In the beginning, it will likely come about as a cost savings, but in the end, I think it’ll also be a part of acknowledging the growth of what J. D. Lasica first termed the “personal media revolution” in his 2005 book “Darknet, Hollywood’s War Against the Digital Generation.”

Right now, in every community in the U.S., there are people practicing a form of journalism who aren’t employed by traditional journalism companies. Athletes, actors, retired journalists and TV people, elected officials, municipalities, police and fire departments, writers, moms, dads, students and many others are self-publishing content worthy of consideration as “news,” and tomorrow’s news organization will aggregate all of it. And if news becomes a matter of aggregating, then it makes sense for those who are currently “employed” to work for themselves and the highest bidder. This could upend the entire local media farm system, which finds young people just passing through small markets on their way to jobs in bigger markets. Smaller markets will be home to those who wish to live there, and I feel that would be quite a good thing for journalism.

Forbes is already practicing a form of this, as is the Huffington Post. Don’t be surprised when local media companies begin to move in this direction.

Amanda Palmer: We Are The Media

Pop star Amanda F–king Palmer’s Kickstarter campaign has been well-chronicled elsewhere. She abandoned recording labels four years ago and released a new album via a highly successful kickstarter campaign ($1,192,793). The record hit Billboard today at #10. There is much to be learned from this, and I want to leave you with just one sign that Amanda presented in her “This is the future of music” video. Enjoy (and don’t forget it).

Amanda Palmer rightly notes that everybody is a media company today