I’ve been struck by many things in observing the professional observers deal with the amateurs in the new world of networked journalism today in Boston. I’ve got to say that none of this surprises me, neither the positive — next door neighbors live-tweeting events — nor the negative — bad information virtually everywhere.
The always astute Dave Winer tweeted this a little while ago:
The lesson of Twitter on a day like today: People want to be involved. Not just spectators.
— Dave Winer ? (@davewiner) April 19, 2013
As I first wrote long ago, we’ve entered the age of postmodernism, the working infrastructure and hierarchies of which are still be woven in the womb of time.
Premodernism: “I believe, therefore I understand.”
Modernism: “I think, therefore I understand.”
Postmodernism: “I participate, therefore I understand.”
I couldn’t have said it better than Dave. And here’s the thing we all have to understand. Those people who wish — no, must — participate or involve themselves, really aren’t as dumb as the curmudgeons would have us or themselves believe. Newsgathering has never been neat or precise. It’s chaotic, but there is a sense of order to it, as journalists execute their search for truth. Think of casting an enormous net around information and cinching it tighter and tighter, as we get closer to our goal. In my 28-year career in news management, I witnessed some real whoppers of mistakes that never made it to air, because we had the luxury of a downstream production deadline. In a crisis, Twitter becomes a listening post for media instead of a broadcast tool, and listening is a new skill that media must acquire.
Some of the stuff that the pros deem violations of the sacred canons when dealing with networked news gathering may, in fact, be necessary evils of the new world. While we sort all that out, it would be incredibly useful (and refreshing) if we stopped taking for granted what’s become the new eyes and ears of information gathering just because they don’t play by the rules that govern the behavior of the few.
As Dave said, “People want to be involved.” Like it or not, they already are.