Re-writing history by erasure

Media in the U.S. is more often than not the servant of special interests, even though professional journalists would scoff at the idea as absurd. Unfortunately, the truth is that it’s been this way since the early 20th Century and the Presidency of Woodrow Wilson. I’ve written extensively about the Creel Committee and its manipulation of information about World War I and especially the later work of its members, Walter Lippmann and his friend Edward Bernays. The only way to overcome this and set the historical record right is to participate in the postmodern practice of deconstructionism. The problem is rarely one of the facts but almost always of the narrative or grand narrative that comes from selecting certain facts and dismissing others.

Journalism in the future — it is certainly my hope — will embrace active deconstructionism to separate truth from self-serving narratives. It simply has no choice in a networked world. That’s because people can talk to each other without filters. Truth in mass media is often obscured for the sake of populism and nationalism, and we have a great example of this underway currently in the Middle East.

Zionism is a very real attempt to eliminate certain portions of history in order to establish a direct connection between modern day Israel and the historical record of the Old Testament in the Bible. There are regional political and economic reasons for so doing, and I get that. However, we don’t need to sit back as a culture and look aside as crimes are being committed in the process, no matter how righteous our intentions. The truth is there isn’t a direct connection between contemporary Israel and the Israel of the Bible, and attempts to make that connection by eliminating everything between are entirely self-serving. We must not only be concerned with what’s happening today, but what will happen tomorrow, if such a connection becomes a part of the grand narrative of world history.

mamillaMondoweiss, a publication that searches for verifiable truth in the region, today published the words of Sergio Yahni, an Israeli journalist and coördinator of the Palestinian-Israeli organization, the Alternative Information Center. The article expresses concerns about the necessities of Zionists to establish Jerusalem as entirely a Jewish city, despite prior agreements to keep it multi-cultural. The article specifically references an important Islamic cemetery.

“They are commercializing the city, selling it as a modern Jewish city, but at the same time as an ancient one. The mayor, Nir Barkat, wants to sell Jerusalem to the world as an opulent tourist attraction, because of this, he is transforming its character and the nature…”

“To reach this goal, it’s erasing the Islamic history and tradition of the city. Jerusalem is built on multiple layers, a unique stage of history, but the municipality is working hard to simplify it. How? Erasing the Islamic layer in order to replace it with the Roman and the Jewish ones…”

“The scientific archeology was replaced by the ideological archeology: all the Israeli work in this field is based on the Bible and the Old Testament, trying to demonstrate their narrative, and obviously, in this context, there is no space for the Islamic and Arab tradition. Let’s take the example of the Moroccan Quarter, in the Old City, just beside the Wailing Wall: it was built in the 12th century and it was destroyed after 1967 because it was contradicting the Zionist narrative. The same thing is happening in Silwan with the City of David and in Mamilla: the archeology is a tool to justify a personal and self-interested narrative, erasing the real one”.

I realize a lot of people simply say “so what? After all, Israel won the war, so let them do what they want.” The problem is very simply this: The prophecy that both Jews and Evangelical Christians use to justify this (Ezekiel 36:24–36) must be edited in order to apply it to contemporary Israel, for the text concerns God scattering the Jews for their misbehavior regarding the covenant God had established with them. The verses describe God’s great mercy in cleansing them and bringing them home. So one is free to ask the only pertinent question in light of the prophecy: is the nation of Israel’s behavior righteous or is it not? Are the people living in accordance with the laws and sacrifices ascribed to them as the people of God?

Even an idiot could answer that question correctly, unless they’re only given a tilted form of truth.

If Zionism is allowed to get away with this ruse, we will all bear the global consequences of a country, armed to the teeth, doing whatever they please in the name of God.

It’s enough to make you wonder who are the real good guys and bad guys in what we see unfolding day in and day out in the Middle East.

The Nasty Lessons of Ashley Madison

AMThe real story in the Ashley Madison scandal is the crime of the hacking, yet I’ve seen little in the way of follow-up on that and no reports about efforts to remove the database. What and who’s working on finding and punishing the people who did this? While there have been some stories about this, media outlets seem far more interested in exploiting the crime for their own profit. I’m seeing headlines like “Head of Louisiana GOP had Ashley Madison Account” or “Christian YouTube Vlogger Had Paid Ashley Madison Account.” This is journalism? I saw a report this morning on how the stolen database is now searchable. Really, people? Who does that serve if not those who wish to exploit the sordid underbelly of murder by character assassination?

My friends and family know I’ve struggled with issues of addiction my whole life. It’s a very long story — and one that has a happy ending — but before recovery, I lived two lives. Most addicts “live” their mask in order to hide the very deep shame they feel. I, too, had an Ashley Madison account, one that I obtained before addictive behavior in this very private side of life was discovered. I was curious, and what I discovered inside was fascinating but a far cry from what’s advertised. I’m also a cultural observer specializing in the Internet. It’s my life’s work. Nevertheless, I cannot be honest with myself if I were to say that my only motive with Ashley Madison was curiosity or work. We have a saying in AA that “the longer you hang out in a barbershop, the greater the likelihood you’ll get a haircut some day.” That awareness acts as a hedge against what the saying teaches, and besides, my relationship with God is such that I fear very little these days. The point is I never gave AM a dime, and that’s required if you want to make a connection. That doesn’t make me innocent, but it does give me a perspective you may not have.

So here are what I view as the real issues of this scandal.

1. We’re a society of hypocrites (what a shock!), and I’m not talking about those who may have used the site to have an affair. The joyful, self-righteous, and condescending energy behind the “stories” in the wake of the scandal bears the cloying marks of a vindictive form of murder by character destruction. While I have no pity for Josh Duggar, his case reeks of rationalization for the heinous nature of the real crime — the release into the wild of the private database. I honestly wonder how some people can look themselves in the mirror without seeing the enormous mote in their eye, for the exploitation of this leak for the sake of personal or political gain is as much a part of the crime as the leak itself. What have we become? We all need to be careful when stoning our neighbors like this, for the very glass houses we occupy could explode into millions of dangerous shards.

2. This is an early example of the legal system encountering the chaos of the network and attempting to wrestle it to 20th Century ground in service to the hierarchy. For one thing, lawsuits over breach of privacy will bankrupt Ashley Madison’s parent company, so the only people who’ll make any money from this are the lawyers. It’s simply too big a mess, and this is sanctioned and sanctified extortion. Secondly, do we really wish to live in a world where hackers can force this kind of ambulance chasing? If we’re ever going to reach a point where identity is a network requirement, this kind of breach simply cannot be tolerated, for the rules of real life that govern behavior run smack dab into the world of thoughts online. This is why membership in the site does not necessarily indicate intent to act, and why public assumptions to the contrary are such an egregious invasion of privacy and the purest form of “The Scarlet Letter.” My hope is always that we’ll rewrite some laws that will prevent lawsuits in the wake of such actions. There’s little hope for that right now, because our legislatures are filled with the same lawyers who profit from the laws they create. As I’ve written many times, it’s the biggest conflict of interest ever known to humankind. There’s no protection against time and chance.

3. This case reveals the true extent to which modernist hyperbole has replaced fact as a determining element of human understanding. Ashley Madison advertises itself as a place where men and women (can) find each other to have an affair, without strings attached. Hell, there’s even a guarantee and the boast of over a million “satisfied” members! The brand’s photo of a comely woman holding her finger to her lips is provocative and full of meaning. Really, people? Have we forgotten caveat emptor? It’s a business, and businesses are all about money, no matter what’s on the sign out front. These people will do anything and say anything to get a renewable fee from users. And like everything else in the world of adult entertainment (a.k.a. porn), therefore, the promise vastly exceeds the delivery, and it’s hopelessly naïve to think otherwise. Even if their hype is to be believed, for every “satisfied” customer, there are 36 dissatisfied members. What is Ashley Madison to them, if not, at best, a fantasy?

4. There are a staggering number of unhappy people in our world. Rather than slinging stones, we ought to be taking a deep look into the cave that’s home to all of these souls. My Evangelical friends would submit that all they need is Jesus, but you’d be amazed to discover the degree to which many of these people have been utterly rejected by the church. And now, the elbows and winks that accompany our self-righteous judgment of others in the wake of this scandal makes us the ones to be pitied. What is it about modern Christianity that produces such arrogance? The degree of discontent demonstrated in a website alleged to be for cheaters that has 37 million members ought to give us pause that maybe we’re not as perfect as we think we are. What does it say about our institutions? I think it discloses (again) that what we’ve built as a culture isn’t working. Let’s face it; Ashley Madison wouldn’t exist without demand. Shut it down, and that demand will retreat once again to the shadows, but it won’t go away.

Look, if this whole thing inspires discussion about infidelity, that’s a good thing. But during the discussion, let’s also look at the root causes (like the soul sickness of selfishness) and not dismiss it with the oversimplified notion of blaming a symptom instead of the disease.

The Ashley Madison story is one of the biggest of the 21st Century and a harbinger of conflicts yet to come. It has the potential to destroy not only real people but freedom itself, including one that’s most precious to all of us, the freedom of thought.

We all ought to be concerned.

The Referral-Driven Web

referral

The vast majority of online consumers of news and information connect with content through what Google calls “referrals,” and in my experience and study, second place isn’t even close.

This phenomenon has been growing for years, but the rise of social media has accelerated it to the point where it cannot be ignored. In fact, we’re at the place where it’s safe to say — with a great deal of certainty — that for traditional media companies, online distribution is referral-driven. Our online strategies and tactics, therefore, need to be centered around this reality, and that includes making money.

I like to use Google Analytics, because it provides an apples-to-apples comparison with most of the Web, including local businesses. If you’re going to use data to sell your services, you might as well use a reference that your customers understand. There are many other analytics systems available to media companies, but understanding your web usage through Google’s eyes provides standards accepted by our real online competition — the pureplays. We can only gain.

Session Acquisition is a key component of website understanding: how and where do our “eyeballs” come from? Google identifies people who visit a site by rules-based groupings known as “Channels,” which is their way of quantifying sessions. These involve several types of referrals, including social, search, email, and others.

Of the limited sites I’ve studied, around 3/4 of traffic comes via referrals. They tend to view one page and leave via that same page. Contemporary media websites have become mostly mobile, as shown by shrinking numbers of sessions recorded as originating from desktops. This is important, because the vast majority of those sessions are acquired via referrals.

The top referrer I’ve seen is Facebook, and its dominance is enormous. A recent site I studied revealed over half of all traffic (52%) came via Facebook, and most of those (68%) came via mobile.

This strongly suggests that people themselves are showing media companies how they want their content served, and our response is crucial.

Will we force them into an infrastructure built upon our wants and needs, or will we create an experience for users that will encourage them to come back? Remember, this is a world of abundance, not scarcity, and that means it’s entirely a pull medium.

Attraction works better than promotion. People don’t have to tolerate our interruptions anymore, because they can find what they need elsewhere. Oh, there are occasionally “must see” pieces of video, for example, but exclusivity is an advantage only where distribution can be controlled.

People can find them almost anywhere today, even down to just the core scene or scenes. Trying to protect this offline advantage online forces us into relentlessly playing defense at a time when we’d be better off adhering to the new rules being written by the people formerly known as the audience.

For ideas about how to create a favorable pull experience for users, we need to look to new media companies, those who aren’t bound by the concept of competing online as an offline company.

Click on any link from ESPN or Digiday, for example, and you’ll find the piece you’re seeking is at the top of an infinite scroll. I mean, how smart is this? If users are going to view only one page via referrals, why not make that page into something that allows (not forces) them to scroll on beyond a single story? We’re the ones who believe the one-page equals one-story model is what we need. despite the evidence that people don’t like to click, especially via mobile.

The question hounding media companies since the dawn of the Internet and its World Wide Web has been “how can we use this invention to further our business model?” Newspapers created a response that was identical to its offline products and even carried the same language with words like “pages” and the “fold.” TV stations responded initially with the newspaper model, but when we finally got around to video, we brought with us the 30-second spot. Brand extension has always been our goal, for it’s the power of those brands that fueled the business of mass media, a scarcity that only those with a license or a printing press could provide. We had the levers that those with money could pull to grease the wheels of commerce, and it was a heady thing.

As we’ve learned by now, however, the Web is nothing like what we imagined, and evidence is now coming forth that offers a very clear understanding of how users connect with media content. We owe it to ourselves to look at this with a clean whiteboard. Our future depends on it.

Thou shalt not bear false witness!

People wonder why I come off as angry, especially a certain crowd on Facebook. Well, let me be blunt. The world is so swimming in the muck of lies and distortion that we’re all drowning in our own bullshit. If you dare, take a look at this. It was posted on Facebook by a prominent Christian author, speaker and radio show host, Dr. Michael Brown. As of this writing, it’s been shared by over 2,100 fans. The comments are a long stream of attaboys, backslapping, and “thank you for the truth” accolades. The problem is it’s all crap.

fakemuslimwomen

The problem here is that this isn’t a photo of some random gathering of Muslim women! Who knew, right? I mean, it fits the message so beautifully that I’m surprised Bill Maher hasn’t used it already. I did a Tineye search of that image and discovered that the copyright is owned by a photographer named Scott Nelson, who writes this in his description:

BAGHDAD,IRAQ-APRIL 03: Female members of the al-Mehdi Army march in Military formation during an April 03, 2004 military parade through the streets of the Sadr City neighborhood in east Baghdad, Iraq. The Al-Mehdi Army is a Shia militia aligned with controversial Shia cleric Moqtada Sadr, and the parade was meant to be a show of force in tandem with Sadr supporters’ continued protest against the occupation of Iraq by the U.S. lead coalition forces.

Wait, what? Their faces are covered for good reason? This was a Shi’a (Iranian roots) militia marching in a public parade in Baghdad after we took over their country. In his keywords, Nelson used military and war terms and was careful not to use the word “burka,” Muslim women, oppression,or anything else inflammatory. It is in no way representative of women without political rights. It’s a con job and one that is designed to inspire fear.

Yet the picture has been used in the Dr. Michael Brown context 80 times since. His clever poster is just the latest.

And so I ask, where is journalism in any of this? Why is Snopes the only website dedicated to sniffing out these frauds? Culture is being torn apart by lies, and our only worry is who’s going to pay for “journalism” in the future.

Shame on us!

Pro Journalism’s Erroneous Assumption

By now you’ve probably heard the story of two recent Pulitzer Prize winners who had already left “the industry” for jobs in either public relations or academia. The story brought out the usual suspects saying the usual things about how that damned Internet has robbed the newspaper industry, the result being a great loss to citizens of the U.S.A. The latest is from the Washington Post: Why the PR industry is sucking up Pulitzer winners.

FT_Salary_GapThe piece says it’s all about money and displays a PEW graphic showing the disparity between journalists and PR. Then, it drifts into the cause, which author Jim Tankersley describes as “a free rider problem – if no one pays, eventually the service shuts down – and it’s a different sort of economic disruption that (sic) the ones cause (sic) by other American industries that have shriveled or disappeared or migrated in recent decades.”

When, for example, a corner grocery in Michigan is driven out of business by a big chain based in Arkansas, the people in Michigan still have somewhere to shop. If regional news outlets die, who will dig up corruption by their local lawmakers? Start-up news organizations across the country are trying, but they’re largely struggling to find a for-profit model that works.

It’s fair to ask, in the midst of this, how smaller newsrooms still do so much valuable journalism — and whether they should. As newsrooms shrink, the sort of deep project reporting that often wins Pulitzers has become “harder to justify economically,” Bhatia (former Oregonian editor, Peter Bhatia) said. But it must continue, he added, for business reasons, not just accolades: “It reminds the community of the essential role that ‘traditional media’ plays where people live.”

And there we have it, the sob story of how valuable “the old way” was and is to communities. This is not a fact, at least not anymore; it’s an assumption that is not supported by current data. Public trust in “the press” is at an all-time low. Only 1 in 5 people tell Gallup that they have any trust in the press whatsoever. So all this tearful nonsense about Pulitzers and “shoe leather” and “holding the powerful accountable” is just hyperbole used to defend the indefensible.

Moreover, PR today is another changing animal. Businesses and industries are learning that the best way to get THEIR stories out is through real stories. This is due to the growing education of the public through experience provided by life in a networked world. Attraction, not promotion, is the new paradigm, and this requires people who can write beautiful stories, not “cover” blood and guts.

As Lisa Williams wrote in 2008, journalism will survive the death of its institutions. Professional journalists, however, likely won’t be a part of it, unless they can step off this relentlessly drum-beating high horse.

UPDATE: Independent Contractors for Media

I’ve been writing about the inevitability of media companies moving to independent contractors for over a decade, and the signs continue to point in that direction. As revenues slow, cost-cutting becomes the only way to maintain margins, and the one-to-many need to wrap employees into one super brand will become less important in the profit-driven minds of managers. Besides, the Net — which is where everything’s going — is more receptive to personal brands than those of industry. So-called “social” media is where you’ll find the people formerly known as the audience, and big brands don’t belong there.

INSEAD’s Knowledge blog uses the Dutch model to make the statement: The Future for Labour Is Self-Employment, validating the ideas expressed in an essay that I published five years ago.

nonemployerIn 2005, we crossed a milestone in this country when the number of people self-employed went over 20 million. Data from the Small Business Administration put that figure over 21 million in the latest year for which the information was reported, 2008. By now, we expect that number is approaching 23 million, as more and more people — especially older people — set up eBay stores or find other ways to support themselves and their families online. These people are well-educated in the ways of the Web and don’t spend their marketing money in traditional ways. This figure bears watching, for while they live and work in our communities and neighborhoods, the money they earn comes from everywhere. They are a part of a new subset of our economy, and…it’s actually growing.

The economy is better than it was in 2008, and much of that has been due to the continued rise of self-employment. A Business Week article in 2011 put the number at 40 million and offered the advice that “To boost the economy, help the self-employed.” As an optimist, I believe this is an issue that Congress will have to address sooner than later. The article notes “By 2019, the self-employed will account for 40 percent of all American workers, according to the U.S. Bureau of Labor Statistics.” How can such a staggering number not include reporters, photographers and other practitioners of “the news” downstream?

Another Bureau of Labor Statistics article  published last year offers the below graph. Note that writers and photographers are already two careers with high self-employment rates.

Screen Shot 2015-04-11 at 10.18.49 AM