It’s not Donald Trump; it’s his followers!

GOD-REPUBLICANOne of the main themes of my new book, How Jesus Joined the GOP, is that the biggest threat in the current political debate is not those who lead but the angry mob that follows. Here’s an excerpt from chapter two, The Gospel of Self:

Of the many reasons given for the distrust and dislike for fundamentalism in religion, nothing makes a more compelling argument than the intolerance that such narrow thinking breeds. Ignorance and prejudice bred in the comforting broth of selfishness produce a form of narrow-minded bigotry so pure that it baffles observers outside its pot while self-validating the swirling vortex of falsity within. The trapped souls inside express a perplexing form of contentment that, despite evidence to the contrary, frames a contemptuous “knowing” reserved only for those who share their “inside” knowledge. Their defense against conflicting intellectual arguments is usually based on the self-righteous position of real or imagined persecution, which allows them to ignore reality in the name of faith…

…The obvious conclusion about these intolerant people to most observers is that leaders with selfish interests easily manipulate them, which results in attacks on those leaders by non-believers. Such a position, however, only strengthens the beliefs of the followers, for they are driven by their faith, each other, the personal and direct connection they share with the God of their understanding, an absolute conviction that they are Heaven-bound after death, and their own sense of manifest destiny in this life. Moreover, their support of leaders isn’t top-down, as most contemporary observers would contend; it is, rather, bottom-up, and this means that leadership is interchangeable. Let me repeat that intolerance comes not from the leaders of the movement but rather from those followers whose lack of perspective, study, knowledge, opportunities for study or knowledge, or intelligence produces remarkable and dangerous consequences. The leaders, especially early leaders, certainly share culpability for this mess, but an open-minded argument with such often reveals differences in the messages given and those received. The followers believe they “get it” and enter into conversations with family, friends, co-workers, church members, and others. This will not and can not be overcome by any top-down means. Intolerance, therefore, is the floor covering of the ground level — those who seek validation for their views and resonance with leaders who speak their language…

…As the twenty-first century moves along, this bottom-up conservative leadership paradigm has at its disposal a weapon so powerful that the hierarchical status quo is having great difficulty being heard above all the noise.

It’s the Internet, with its remarkable efficiency in allowing person-to-person communications, and a convenient conduit for the furtherance of the Gospel of Self. Human nature is on display for all in the world of the network.

It’s my belief that in the current circumstances involving the candidacy of Donald Trump, it accomplishes zero to wax on regarding his character, his history, or even his behavior, for the ears of the angry mob are closed to such. They support him, because they hear themselves in his candidacy and nothing else. Like sheep, they hear the voice of their master, but unlike sheep, that voice comes from within the flock. Max Lucado and other notable Christians have come out this week essentially labeling Mr. Trump “unChristian,” but it won’t make a difference, for, again, the ears of the angry mob can’t hear such reasoning.

Whether it’s the press or Evangelical leaders, modernist logic (and history) won’t work against what is essentially a postmodern problem. How does one manipulate those of the Great Horizontal in such a way as to GET them to see the danger of Donald Trump? One doesn’t, and that’s the real problem here. It’s too late, and besides, it must be accomplished horizontally, and that is not in the skill set of political players today and certainly not the press. The best these groups could do is ignore him, but that’s not going to happen. The louder they holler, the better they fit the beliefs that the mob has about them in the first place.

A great many people are in a panic mode, including some of my friends. “It’s the end of the Republican Party,” I’ve read. Well, maybe that wouldn’t be such a bad thing right now. Maybe it’s so run off the rails that it needs reinvention. Let the right wing have their own party, so that we can differentiate. Who really knows? That’s what I’m trying to say. We just seem hell bent on keeping things as they are despite the proof before our eyes that the public is sick of it.

So here’s my advice for all the people who are squawking about Donald Trump. Create yourself some memorable memes that reflect understanding of “their” issues and seed them throughout social media. Let somebody besides Mr. Trump speak in their language about what’s troubling them. Take them seriously.

You cannot change the bottom from the top anymore. Best to wake up to that truth today instead of tomorrow with President Trump.

The Emergent Movement’s big failure

dragonfly1Let us forever remember the words of Henry Adams, Chaos is the way of nature, but order is the dream of man.

As I’ve written over the last fifteen years, another word for chaos is change. Change is the norm for the twenty-first century, where equilibrium is a constantly moving target. Hence, we all must change, personally and professionally, in order to adapt, for the rules in a world of change are different from those in an ordered universe. The Internet is the backbone of postmodernity, the single most misunderstood and misapplied term of this century, and something about which I’ve been writing since the beginning. When Kevin Kelly wrote his seminal essay “We are the Web” in 2003, he wasn’t speaking metaphorically. We — the people — ARE the Web.

I used to write about media and proclaimed that the original sin of newspapers — the one that led to the downfall of the whole bloody institution — was reinventing themselves for the Web in their own image. This was a dreadful and costly mistake, for the Internet is not an infrastructure for mass marketing. All the terms associated with the newspaper industry come from processes and systems created for the printing and selling of newspapers to a mass, including the advertising that sustained the whole thing. It is both understandable and reasonable to assume this was the mission when forced to face the disruptive nature of the Web, but it missed what’s really been taking place: a dramatic retooling of the levers of commerce that vastly outperform the two fundamentals of mass marketing: reach and frequency. This is a message that newspapers rejected without serious consideration.

As I shift my focus from media to religion, I’m finding this same dynamic — identically — occurring within the institution of religion — Christianity in particular.

The last fifteen years have seen a ton of books by authors representing a movement that’s called the emerging church. “Emergers” are those changelings — such as dragonflies and butterflies — that live half their lives in one world and then “emerge,” transform to creatures who live in another. The movement is a response by a group of people to what they identify as the failings of “the church” in a postmodern world. The view that the church has failed extends far beyond this group, but Emergents (a subset of the emerging church), led by Brian McLaren, are the most popular and organized.

Their view, however, of postmodernism as a cultural era is badly limited, and this opens the door for the same error that newspapers made: you cannot reinvent church for the postmodern era by doing so in the modern era format. The Emergent Movement has planted church buildings and created new hierarchies, neither of which belong in the same sentence with “postmodern.” Despite attempts at adjusting theology and rules that better fit diverse interests in the twenty-first century, they lock themselves into a top-down paradigm designed to serve an archaic model of western culture. This will be its downfall. In fact, a well-known New York literary expert told me a few weeks ago that publishers are already backing away from these books, because they aren’t selling as well as they once did.

Does a nymph emerge from the water as a new nymph? No, it’s a different creature. Does a caterpillar emerge from its chrysalis as a new caterpillar? No, it’s a butterfly. Both of these emergers can actually fly! There’s nothing even remotely similar to their former state. “No one pours new wine into old wineskins.”

Many Christian writers will view the decline of the Emergent Movement simply as God “rejecting” heresy, but that is shallow and self-serving. There will be postmodern Christianity, but modernist Christianity — based on tradition — will continue also. One doesn’t “replace” the other; it simply modifies the old to better fit the culture. We’ll let culture figure out which one better fits.

So how does one reinvent church for postmodernity? It’s an important question that will take many years to better understand and adapt. It will likely happen long after I’m gone, but here are ten thoughts to begin the conversation:

  1. It will be horizontal, and God, the Holy Spirit will be our focus. This is, after all, the third branch of the Trinity and what Jesus departed to give us. It is a constant here, and a constant now, and it is spread out across the limitations of time and distance. The net facilitates this, just as it has disrupted or already transformed all of life in the twenty-first century.
  2. Community will be redefined. From the very beginning of the Christian church, assembling together has been geography-driven (“the church at Corinth,” etc.). The net overcomes geography, and communities of interest are springing up everywhere. In internet parlance, these are called “niche verticals,” and they are rewriting how and where we consume information. Facebook, for example, redefines community in many ways.
  3. Its mission will be “here and now” focused. The Holy Spirit isn’t confined to Sunday morning, and neither will be postmodern Christianity. This will require, for example, rethinking worship, for the chill bumps of Sunday morning contemporary worship are confined only to those in attendance. We’ll also have to rethink the Eucharist and how that can be administered to those gathered in a networked world.
  4. It will be participatory and self-governing. There can be no FORMAL hierarchical organizational structure, for it is the doorway to mischief and THE principle objection of modernity. It is sloppy thinking to believe that any postmodern “institution” can be top-down. God the Father still exists, but not as the be-all model for the church. This is why I always point to AA when people ask what a postmodern institution looks like. It shouldn’t function, according to traditional management theory, but it does.
  5. There will be no “rules;” a common need will drive us. Absent an enforcement authority, there can be no rules, but as noted above, that doesn’t necessarily mean chaos. The word chaos, as defined by modernist thinking, is abhorrent and cannot be permitted, but postmodernity sees past that and embraces the idea that common purpose and accompanying manifestos can keep us together.
  6. It will be collaborative and inclusive. No one can be dismissed based solely on those attributes that influence people coming together in the natural. It’s a lot harder for me to dismiss or dehumanize another person when I’m not sitting next to them, where they might “rub off” on me.
  7. It will be connected. It’s unlikely this connectivity will be universal, for there’s still that “birds of a feather” thing, even though the flocking together is no longer governed by vicinity. Obvious differences will still appear and have to be considered, but although people, like snowflakes, are all different, we’re still all human beings, and the ability to independently deal with our humanity will be our core motivator.
  8. Blogs will be more important than books. Think about it. If connectivity is our form, then the need for daily bread is part and parcel of that connection. Blogs were created by the network’s originators as the principal tool by which connected people (the Great Horizontal) pass along information. This innovation did away with the role of gatekeeper by displaying such information in reverse chronological order, putting new entries at the top of the distribution flow. The whole thing was designed for aggregation across a constantly moving timeline. Online information displays this way, including social media outlets. The postmodern church will be the same way.
  9. The task of members will be to be more human. This differs from the illusionary task of modernity’s church, which is to help people be more spiritual in order to gain a future goal. This, it turns out, is not the real challenge of Life, for the presence of the Holy Spirit assumes we are already spiritual, otherwise the connection would be impossible. The Kingdom of Heaven is at hand, not down the road somewhere. This alters the command and control mechanism of the modernist church’s hierarchy, because it no longer solely possesses the ability to determine and grant one’s eternity. The Holy Spirit is perfectly capable of that in the here and now.
  10. It will be culturally disruptive. Christianity’s ability to impact culture has always been through forcibly herding citizens into the pen of its laws and order. What we see in our world today is all the evidence we need to question the morality of such, and this, too, is one of the energies empowering postmodernism. The lasting way to influence culture is from the inside-out, and that will be the righteous consequence of postmodern Christianity. Joining our connected community will be based on the attraction it represents, not the mass marketing of some special lifestyle, guarantee of prosperity, or entryway into the gates of heaven. It will be knowledge that we are able to thrive physically, emotionally, and intellectually within the chaos of constant change.

We cannot overlook the development of new technologies, such as virtual reality and holograms, tools which will naturally advance the network and demand our continued willingness to adapt to postmodernity. Moreover, we must always consider the Evolving User Paradigm, because sophistication in the use of the Web grows with every day that a person uses it.

Please look at the above and think about what you might be able to add to it. Don’t be like the newspapers that rejected change, because they were so enamored with their existing model that they couldn’t imagine it would ever fall apart.

The Referral-Driven Web

referral

The vast majority of online consumers of news and information connect with content through what Google calls “referrals,” and in my experience and study, second place isn’t even close.

This phenomenon has been growing for years, but the rise of social media has accelerated it to the point where it cannot be ignored. In fact, we’re at the place where it’s safe to say — with a great deal of certainty — that for traditional media companies, online distribution is referral-driven. Our online strategies and tactics, therefore, need to be centered around this reality, and that includes making money.

I like to use Google Analytics, because it provides an apples-to-apples comparison with most of the Web, including local businesses. If you’re going to use data to sell your services, you might as well use a reference that your customers understand. There are many other analytics systems available to media companies, but understanding your web usage through Google’s eyes provides standards accepted by our real online competition — the pureplays. We can only gain.

Session Acquisition is a key component of website understanding: how and where do our “eyeballs” come from? Google identifies people who visit a site by rules-based groupings known as “Channels,” which is their way of quantifying sessions. These involve several types of referrals, including social, search, email, and others.

Of the limited sites I’ve studied, around 3/4 of traffic comes via referrals. They tend to view one page and leave via that same page. Contemporary media websites have become mostly mobile, as shown by shrinking numbers of sessions recorded as originating from desktops. This is important, because the vast majority of those sessions are acquired via referrals.

The top referrer I’ve seen is Facebook, and its dominance is enormous. A recent site I studied revealed over half of all traffic (52%) came via Facebook, and most of those (68%) came via mobile.

This strongly suggests that people themselves are showing media companies how they want their content served, and our response is crucial.

Will we force them into an infrastructure built upon our wants and needs, or will we create an experience for users that will encourage them to come back? Remember, this is a world of abundance, not scarcity, and that means it’s entirely a pull medium.

Attraction works better than promotion. People don’t have to tolerate our interruptions anymore, because they can find what they need elsewhere. Oh, there are occasionally “must see” pieces of video, for example, but exclusivity is an advantage only where distribution can be controlled.

People can find them almost anywhere today, even down to just the core scene or scenes. Trying to protect this offline advantage online forces us into relentlessly playing defense at a time when we’d be better off adhering to the new rules being written by the people formerly known as the audience.

For ideas about how to create a favorable pull experience for users, we need to look to new media companies, those who aren’t bound by the concept of competing online as an offline company.

Click on any link from ESPN or Digiday, for example, and you’ll find the piece you’re seeking is at the top of an infinite scroll. I mean, how smart is this? If users are going to view only one page via referrals, why not make that page into something that allows (not forces) them to scroll on beyond a single story? We’re the ones who believe the one-page equals one-story model is what we need. despite the evidence that people don’t like to click, especially via mobile.

The question hounding media companies since the dawn of the Internet and its World Wide Web has been “how can we use this invention to further our business model?” Newspapers created a response that was identical to its offline products and even carried the same language with words like “pages” and the “fold.” TV stations responded initially with the newspaper model, but when we finally got around to video, we brought with us the 30-second spot. Brand extension has always been our goal, for it’s the power of those brands that fueled the business of mass media, a scarcity that only those with a license or a printing press could provide. We had the levers that those with money could pull to grease the wheels of commerce, and it was a heady thing.

As we’ve learned by now, however, the Web is nothing like what we imagined, and evidence is now coming forth that offers a very clear understanding of how users connect with media content. We owe it to ourselves to look at this with a clean whiteboard. Our future depends on it.

Thou shalt not bear false witness!

People wonder why I come off as angry, especially a certain crowd on Facebook. Well, let me be blunt. The world is so swimming in the muck of lies and distortion that we’re all drowning in our own bullshit. If you dare, take a look at this. It was posted on Facebook by a prominent Christian author, speaker and radio show host, Dr. Michael Brown. As of this writing, it’s been shared by over 2,100 fans. The comments are a long stream of attaboys, backslapping, and “thank you for the truth” accolades. The problem is it’s all crap.

fakemuslimwomen

The problem here is that this isn’t a photo of some random gathering of Muslim women! Who knew, right? I mean, it fits the message so beautifully that I’m surprised Bill Maher hasn’t used it already. I did a Tineye search of that image and discovered that the copyright is owned by a photographer named Scott Nelson, who writes this in his description:

BAGHDAD,IRAQ-APRIL 03: Female members of the al-Mehdi Army march in Military formation during an April 03, 2004 military parade through the streets of the Sadr City neighborhood in east Baghdad, Iraq. The Al-Mehdi Army is a Shia militia aligned with controversial Shia cleric Moqtada Sadr, and the parade was meant to be a show of force in tandem with Sadr supporters’ continued protest against the occupation of Iraq by the U.S. lead coalition forces.

Wait, what? Their faces are covered for good reason? This was a Shi’a (Iranian roots) militia marching in a public parade in Baghdad after we took over their country. In his keywords, Nelson used military and war terms and was careful not to use the word “burka,” Muslim women, oppression,or anything else inflammatory. It is in no way representative of women without political rights. It’s a con job and one that is designed to inspire fear.

Yet the picture has been used in the Dr. Michael Brown context 80 times since. His clever poster is just the latest.

And so I ask, where is journalism in any of this? Why is Snopes the only website dedicated to sniffing out these frauds? Culture is being torn apart by lies, and our only worry is who’s going to pay for “journalism” in the future.

Shame on us!

Free Range Content Consumption

flytvsmHere is the latest in my ongoing series of essays, Local Media in a Postmodern World.

Free Range Content

Facebook’s wish to put media content inside its own application is potentially self-destructive to those providing the content. Moreover, for Facebook, it smacks of the days of AOL. All of this would be irrelevant, if media could bring itself to release its content into the wild of the Net, but that appears more and more to be an impossible task.

To media companies, their competition is and always has been other media, which is an absurd proposition online. When a TV station, for example, behaves online only as it does in the linear world, it has already lost in the battle for relevance.

The power of personal media

I had the good fortune of spending a few minutes today with Amy Wood, the social media pioneering TV News anchor from Spartanburg, South Carolina (WSPA-TV). Amy has an enormous following online and was a very early practitioner of personal branding. Far more people in the market follow Amy than the TV station she works for, which is the point of working social media as a single entity over a “brand.” Her father recently passed away, and the outpouring of love she experienced online was absolutely overwhelming. Enjoy the next 16 minutes and learn a few of Amy’s secrets to success.